Terms of Service

By using the Services you affirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have legal capacity to enter this agreement. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. These Terms apply equally to free, trial, and paid users of the Services.

Jobcamp helps job seekers prepare applications faster by using large-language-model (LLM) technology to generate tailored CVs, cover letters, and interview-preparation materials based on job descriptions and resume content you supply. We rely on third-party LLM providers (Cloudflare AI Gateway, Google Generative AI, Mistral, AWS Bedrock) to perform the underlying inference; details are described in our Privacy Policy.

The Services are tools that assist your job-application workflow. We do not guarantee any employment outcome, response from an employer, or interview invitation. We may add, change, or discontinue features at any time.

To access most features you must create an account through Clerk (our authentication provider). You agree to:

• Provide accurate, current, and complete information during registration and keep it up to date.
• Maintain the security of your credentials and notify us immediately at [email protected] if you suspect unauthorized use.
• Take responsibility for all activity that occurs under your account.
• Use only one personal account; do not share credentials with others or create accounts on behalf of someone without their authority.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:

• Violate any applicable law or regulation, or infringe the intellectual-property or privacy rights of others.
• Impersonate Jobcamp, a Jobcamp employee, another user, or any other person or entity.
• Submit content you do not have the right to share (for example, internal job descriptions covered by an employer NDA, or copyrighted material without permission for the use you intend).
• Use the Services to generate spam, fraudulent applications, or content that misrepresents your qualifications, identity, or work history.
• Attempt to extract our prompts, training data, or model weights; reverse-engineer the Services; or scrape the Services beyond what is allowed by our public APIs.
• Probe, scan, or test the security of the Services without prior written authorization from us.
• Interfere with or disrupt the Services or anyone else's use of them, including by introducing malware, denial-of-service traffic, or excessive automated requests.

If you believe you have found a security vulnerability, please report it responsibly to [email protected] instead of exploiting it.

"Your Content" means the resume content, profile information, job descriptions, links, and other material you submit to the Services, plus the AI-generated CVs, cover letters, and interview-prep documents the Services produce on your behalf. As between you and Jobcamp, you retain ownership of Your Content.

You grant Jobcamp a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, transmit, process, display, and otherwise use Your Content solely to operate, provide, secure, and improve the Services for you. This license ends when you delete the relevant content or close your account, except for back-up copies retained for the periods set out in our Privacy Policy.

You represent and warrant that (a) you own Your Content or have the rights necessary to share it through the Services, and (b) sharing it through the Services does not infringe any third-party right or violate any contract or law to which you are subject. You are solely responsible for Your Content. We may remove or restrict access to Your Content if we reasonably believe it violates these Terms.

We do not use Your Content to train third-party LLMs by default, and we do not sell Your Content. Where any opt-in product-improvement use of Your Content becomes available, we will request your separate consent.

Plans. Jobcamp offers a free tier (limited credits) and paid plans (currently "Lite" and "Pro") on weekly, monthly, and annual billing intervals. Plan features, prices, and credit allowances are displayed on our pricing page at the time you subscribe and may be updated for new subscriptions or renewals.

Payment processor. Payments are processed by Stripe. By subscribing, you authorise Stripe and us to charge the payment method on file for the applicable subscription fee plus any taxes that apply.

Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price for the plan and interval, until you cancel. The charge is taken on the renewal date.

Cancellation. You can cancel your subscription at any time from your account billing settings or via the Stripe customer portal. Cancellation takes effect at the end of the current billing period; you continue to have access until then. We do not provide pro-rated refunds for partial billing periods unless required by applicable law.

Right of withdrawal (EU/UK consumers, digital services). Under Directive 2011/83/EU and equivalent UK law, consumers in the EU/UK normally have a 14-day right of withdrawal for distance contracts. Because the Services are digital content delivered immediately, by starting to use a paid subscription within the 14-day window (for example, by generating a CV, cover letter, or interview-prep document) you expressly request immediate performance and acknowledge that you lose your right of withdrawal once performance has begun (Art. 16(m) of the Directive). If you have not used the paid subscription within those 14 days, you may withdraw by emailing [email protected] with the subject "Withdrawal" and we will refund the subscription fee.

Failed payments. If a renewal payment fails we may retry the payment, downgrade your account to the free tier, and/or suspend access until payment is resolved. We will notify you by email before any service suspension where reasonably practicable.

Taxes. Where required, prices are inclusive of VAT or other applicable taxes. Where prices are exclusive of taxes, applicable taxes will be added at checkout.

Currency. We use Stripe's adaptive pricing to display prices in your local currency where supported; the actual charge is processed by Stripe in the displayed currency.

We treat AI generation as a tool you operate, not as an automated decision about you. Outputs do not constitute a hiring decision, recommendation, or evaluation produced solely by automated means within the meaning of Article 22 of the GDPR. You remain in control of which outputs you keep, edit, or send.

Identical inputs may produce different outputs over time as our models, prompts, and providers evolve. We may make reasonable changes to the underlying LLMs and prompts without notice.

The Services, including all software, prompts, design, branding, logos, and content created by us (excluding Your Content), are owned by Jobcamp or our licensors and protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable licence to access and use the Services in accordance with these Terms.

Subject to your compliance with these Terms, you own the AI-generated outputs that the Services produce from Your Content and may use them for any lawful purpose, including submitting them to employers. We do not claim ownership of generated outputs that you keep.

You may not (and may not allow others to) reproduce, distribute, modify, publicly display, sublicence, or create derivative works of any part of the Services other than Your Content, except as expressly permitted in these Terms.

Nothing in this section limits any statutory consumer guarantees that cannot be excluded under your local law.

Nothing in these Terms excludes or limits our liability for fraud, gross negligence, willful misconduct, death or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless Jobcamp and our affiliates, officers, employees, and agents from and against any claim, loss, damage, liability, cost, or expense (including reasonable legal fees) arising out of (a) Your Content, (b) your use of the Services in breach of these Terms, or (c) your violation of any law or third-party right.

You may terminate your relationship with us at any time by deleting your account from the in-app account settings or by emailing [email protected]. Cancelling a paid subscription does not by itself delete your account; deletion is a separate, optional action.

We may suspend or terminate your access to the Services without notice if we reasonably believe you have materially breached these Terms, used the Services to harm others, or engaged in fraud or other unlawful activity. Where the breach is curable, we will use reasonable efforts to give you notice and an opportunity to cure first.

On termination: (a) your licence to use the Services ends; (b) sections that by their nature should survive termination (intellectual property, your content licence to us for back-ups, disclaimers, limitation of liability, indemnification, governing law, dispute resolution) will survive; and (c) Your Content will be handled according to the retention and erasure rules in our Privacy Policy, with billing-relevant records kept for the legally-required minimum period.

Governing law. These Terms are governed by the laws of Ireland, without regard to conflict-of-law principles. Disputes arising out of or in connection with these Terms will be brought before the competent courts of Ireland, except where mandatory consumer-protection rules give you other forums.

Consumer rights. If you are a consumer domiciled in the EU, the UK, or another jurisdiction with mandatory consumer protections, nothing in these Terms deprives you of the protections of the law of your habitual residence, including the right to bring claims before the courts of your country. The European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.

Modifications. We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent version. For material changes that adversely affect your rights, we will give at least 30 days' notice by posting the updated Terms and, where reasonable, by email. Continued use of the Services after a change takes effect constitutes acceptance of the updated Terms; if you do not agree, you may cancel your subscription and stop using the Services before the change takes effect.

If you have any questions about these Terms or our Services, please contact us: